Automobile Claim Reporting Tips

Collect the following information in the event of a property claim. Do not delay reporting if all the information is not available.

First Party Claim (Damage to or theft of your automobile)

  • Policy number
  • Date of loss
  • Insured's name and address
  • Location of loss
  • Description of loss
  • Police or fire report/number of police report/precinct or fire department responding
  • What caused the loss?
  • Approximate dollar amount of the loss (if known)
  • Name and telephone number of person to contact to discuss the claim
  • Type of vehicle
  • License plate number
  • VIN number (can be found on insurance card or registration)
  • Can the car be driven?
  • Where is the car or where can we inspect it?
  • Have you obtained an estimate? 

Third Party Claim (Damage to someone else's property or bodily injury to someone else)

  • Policy number
  • Date of loss
  • Insured's name and address
  • Location of loss
  • Description of loss
  • Police or fire report/number of police report/precinct or fire department responding
  • What caused the loss?
  • Approximate dollar amount of the loss (if known)
  • Name and telephone number of person to contact to discuss the claim